Frequently asked questions

How will I receive my order?
Every purchase is carefully wrapped in a complimentary velvet pouch and a polishing cloth with instructions how to keep your jewellery looking its best.

You can also choose to use our Premium gift wrap service (£4.50). Simply choose your gift card and write your own message, and this will be sent with a white keepsake drawer box, and our signature blue suede microfiber pouch. This hassle free option saves you having to buy, wrap and send your gift and a card yourself, knowing that you can relax, and your gift will be delivered beautifully wrapped directly to your recipient.

Custom Orders & Personalisation
Please get in touch with me at: angela@velvetshore.co.uk I shall be happy to discuss your requirements and how I can help you.